Job Description
Join our award-winning healthcare team as a Local Receptionist at Atlanta Premier Medical Center! We're seeking a polished professional to create exceptional first impressions for our diverse patient population. Enjoy a flexible schedule (morning/afternoon/evening shifts available) while supporting a thriving practice in the heart of Atlanta. This role offers competitive pay, comprehensive benefits, and opportunities for growth within our nationally recognized network.
Our ideal candidate thrives in fast-paced environments and values patient confidentiality above all. You'll be the face of our clinic, managing daily operations with precision and warmth. If you're passionate about healthcare administration and seek work-life balance, apply today to become part of Atlanta's leading medical community.
Responsibilities
- Manage front desk operations including patient check-in, appointment scheduling, and insurance verification
- Answer multi-line phone system with exceptional etiquette, routing calls to appropriate departments
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Process payments, collect co-pays, and manage billing inquiries
- Coordinate with medical staff to ensure seamless patient flow and wait times
- Assist with administrative tasks like filing, supply inventory, and correspondence
- Uphold HIPAA compliance and strict confidentiality protocols
- Support community outreach initiatives and patient education programs
Qualifications
- Minimum 2 years receptionist or front desk experience in healthcare setting
- Proficiency with Microsoft Office Suite and EMR software
- Exceptional communication skills and customer service aptitude
- Ability to multitask in high-pressure situations with composure
- High school diploma or equivalent; associate's degree preferred
- Flexibility to work rotating shifts (early morning, evening, weekends)
- Basic medical terminology knowledge
- Positive attitude and collaborative team spirit