Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the cornerstone of patient experiences during critical overnight hours. We're seeking a dedicated professional to manage front desk operations with exceptional efficiency and compassion. Enjoy competitive pay, flexible scheduling, and the opportunity to work in a state-of-the-art facility while serving Oakland's diverse community. Immediate positions available for candidates ready to make an impact.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Handle multi-line phone systems and route emergency calls appropriately
- Maintain secure patient records using EMR systems
- Coordinate with clinical staff for patient flow and scheduling
- Process insurance verifications and billing documentation
- Ensure reception area cleanliness and supply inventory
- Address patient inquiries with discretion and professionalism
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency in EMR systems and Microsoft Office Suite
- Strong multitasking abilities in high-pressure environments
- Excellent communication skills in English and Spanish preferred
- Ability to work independently during overnight shifts
- Basic medical terminology knowledge required
- Must pass background check and drug screening