Job Description
Join our dynamic healthcare team immediately! Central Valley Medical Group is urgently seeking a professional Receptionist to be the first point of contact for our patients and staff. This is a critical role requiring exceptional communication skills and a welcoming demeanor. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Fresno's thriving medical district. Apply today – interviews start next week!
Responsibilities
- Manage patient check-in/out procedures with accuracy and compassion
- Answer and route multi-line phone calls professionally
- Coordinate appointment scheduling and calendar management
- Maintain organized patient records and filing systems
- Process insurance verification and collect co-pays
- Assist with patient inquiries and triage to appropriate departments
- Support administrative tasks including mail handling and supply inventory
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical software (Epic, Athena, or similar)
- Excellent verbal/written communication skills
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced medical environment
- Basic knowledge of medical terminology preferred
- High school diploma or equivalent required