Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and become the welcoming face of our thriving Colorado Springs facility! We're seeking a polished professional to deliver exceptional patient experiences while managing complex administrative operations. This full-time role offers immediate start and competitive benefits including health insurance, paid time off, and career advancement opportunities. If you thrive in fast-paced environments and possess exceptional interpersonal skills, we encourage you to apply today.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Handle multi-line phone systems and direct inquiries appropriately
- Process insurance verifications and maintain electronic health records
- Coordinate with medical staff to ensure seamless patient flow
- Perform light bookkeeping and manage office inventory
- Maintain HIPAA compliance and confidentiality standards
- Resolve patient concerns with empathy and professionalism
Qualifications
- Minimum 2 years medical front desk experience required
- Proficiency in EHR systems (Epic/Meditech preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Strong attention to detail with data entry accuracy
- Valid Colorado driver's license and reliable transportation
- Spanish fluency highly desirable
- Available for flexible shifts including weekends