Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Baltimore! We're seeking a professional and adaptable individual to manage our front desk operations during evening hours. This role offers exceptional flexibility with rotating schedules, perfect for balancing work with personal commitments. You'll be the first point of contact for patients and visitors, ensuring a welcoming experience while handling critical administrative tasks. Enjoy competitive pay, comprehensive benefits, and a supportive work environment that values your contributions.
Responsibilities
- Manage front desk operations during night shift, including patient check-in/out and appointment scheduling
- Answer multi-line phone system, route calls, and take detailed messages
- Process insurance verification and maintain accurate patient records
- Coordinate with medical staff to ensure smooth patient flow and urgent response
- Manage office inventory and order supplies as needed
- Prepare daily reports and maintain confidential documentation
- Handle basic troubleshooting for office equipment and IT systems
Qualifications
- Minimum 1 year experience in receptionist or customer service role
- Exceptional communication and interpersonal skills
- Proficiency with Microsoft Office Suite and electronic health records systems
- Ability to multitask in fast-paced medical environment
- Flexibility to work evenings, weekends, and holidays as required
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology preferred
- Valid Maryland driver's license (if transportation needed)