Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical hours. We offer a flexible schedule with competitive pay and opportunities for growth. Ideal for professionals seeking a non-traditional work environment while delivering exceptional patient service.
Responsibilities
- Manage front desk operations during night shifts, including patient check-ins and appointment scheduling
- Handle multi-line phone systems with professionalism and efficiency
- Coordinate with medical staff and security teams for emergency protocols
- Maintain accurate patient records and confidentiality compliance
- Process insurance verification and billing documentation
- Oversee facility security protocols during off-hours
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong communication and conflict resolution skills
- Ability to work independently during night shifts
- Proficiency in medical software (EHR systems preferred)
- Flexibility to cover varying schedules including weekends
- CPR certification or willingness to obtain