Job Description
Join our dynamic healthcare team in Boston as a Local Receptionist! We're urgently seeking a professional and welcoming individual to manage our front desk operations. This immediate hiring opportunity offers competitive pay, comprehensive benefits, and a chance to make a meaningful impact in patient care. If you thrive in fast-paced environments and excel at customer service, apply today to start your rewarding career with Metro Healthcare Solutions.
Responsibilities
- Manage high-volume front desk operations including patient check-in/check-out
- Answer multi-line phone system with exceptional etiquette
- Schedule and coordinate patient appointments across multiple departments
- Maintain accurate digital and physical filing systems
- Assist with basic administrative tasks (faxing, scanning, data entry)
- Coordinate visitor protocols and building security procedures
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 2 years professional front desk/reception experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- Valid Massachusetts driver's license (if required for local travel)