Job Description
Join our dynamic healthcare team as a Weekend Receptionist where flexibility meets professional growth! We're seeking a polished and personable professional to deliver exceptional patient experiences during our high-demand weekend shifts. Enjoy a balanced work-life schedule while making a meaningful impact in our state-of-the-art Cleveland facility. This role offers competitive compensation, comprehensive training, and a supportive environment perfect for detail-oriented individuals.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate multi-specialty appointment scheduling via advanced EHR systems
- Handle confidential information with HIPAA-compliant protocols
- Process insurance verifications and billing inquiries
- Oversee facility access control and visitor management
- Maintain immaculate reception area presentation and supply inventory
- Collaborate with clinical staff to optimize patient flow
Qualifications
- Minimum 2 years medical/reception experience
- Proficiency in Epic EHR and scheduling software
- Exceptional multitasking and conflict resolution abilities
- Valid CPR certification or willingness to obtain
- Strong attention to detail with documentation accuracy
- Flexible availability including Saturdays and Sundays
- Ohio driver's license required