Job Description
Join our dynamic team as a Night Shift Receptionist at Metro Healthcare Solutions! We're seeking a dedicated professional to manage front-desk operations during evening hours, ensuring exceptional patient experiences and seamless administrative workflows. This immediate full-time opportunity offers competitive compensation and a supportive environment where your organizational skills shine. If you thrive in fast-paced settings and excel at multitasking, apply today and become an integral part of our 24/7 patient care mission.
Responsibilities
- Manage incoming calls, messages, and patient inquiries during night shift hours
- Coordinate patient check-in/check-out processes with precision and empathy
- Maintain accurate medical records and digital filing systems
- Assist with scheduling, appointment confirmations, and calendar management
- Support emergency protocols and triage urgent after-hours communications
- Collaborate with clinical staff to ensure smooth handover processes
- Perform light office duties including supply inventory and equipment checks
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in EHR systems and Microsoft Office Suite
- Exceptional verbal/written communication and interpersonal skills
- Ability to work independently with minimal supervision
- Flexibility to work rotating night shifts (10 PM - 6 AM)
- Basic medical terminology knowledge is highly desirable
- Valid Wisconsin driver's license may be required for errands