Job Description
Join our dynamic healthcare team as a Receptionist with flexible scheduling options! Harbor Pointe Medical Center is seeking a warm and professional individual to serve as the first point of contact for our patients. Enjoy the perfect work-life balance with our customizable shift options while delivering exceptional service in a modern Jacksonville facility. If you're passionate about patient care and value flexibility, apply today!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Answer multi-line phone systems and route calls appropriately
- Schedule appointments and maintain electronic calendars
- Handle patient registration and verify insurance information
- Assist with medical records management and filing
- Coordinate with clinical staff to ensure smooth patient flow
- Maintain a clean and organized reception area
Qualifications
- High school diploma or equivalent required
- 1+ years of receptionist or customer service experience
- Proficiency with medical software (EHR systems preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of HIPAA compliance
- Flexible availability to cover day/evening shifts
- Positive attitude with problem-solving aptitude