Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Healthcare Solutions! We're seeking a dedicated professional to manage front desk operations during evening hours, ensuring exceptional patient experiences and operational excellence. This critical role requires exceptional communication skills and the ability to thrive in a fast-paced healthcare environment. Immediate start available for qualified candidates ready to make an impact.
Responsibilities
- Manage front desk operations during night shift, including patient check-in/check-out
- Handle incoming calls and messages with professionalism and urgency
- Maintain accurate patient records and scheduling systems
- Coordinate with clinical staff for patient flow and emergency situations
- Ensure facility security and access control protocols
- Process payments and insurance verification
- Prepare daily reports and administrative documentation
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years receptionist or customer service experience
- Proficiency with EMR/EHR systems and Microsoft Office Suite
- Ability to multitask and prioritize in high-pressure situations
- Strong written and verbal communication skills
- Flexibility to work evenings, weekends, and holidays
- Basic medical terminology knowledge required
- Valid CPR certification preferred