Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical evening hours. This immediate opening offers competitive pay and a supportive environment where your organizational skills directly impact patient experiences. Ideal for detail-oriented professionals seeking non-traditional schedules with growth opportunities in Baltimore's thriving medical district.
Responsibilities
- Manage multi-line phone systems and route emergency/non-emergency calls during night shifts
- Register patients, verify insurance, and maintain accurate electronic health records
- Coordinate with clinical staff for urgent after-hours patient needs
- Process admissions/discharges and manage HIPAA-compliant documentation
- Oversee facility security protocols and visitor access control
- Prepare daily reports and ensure seamless shift handovers
Qualifications
- Minimum 1 year receptionist or customer service experience in healthcare
- Proficiency with EHR systems (Epic/Meditech preferred)
- Exceptional multitasking abilities under pressure
- Strong knowledge of HIPAA compliance protocols
- Available to work 11 PM - 7 AM shifts including weekends
- Valid Maryland driver's license (for potential errands)