Job Description
Join our award-winning healthcare team as a Receptionist at Baltimore City Medical Center! We're urgently seeking a professional, compassionate individual to be the first point of contact for patients and visitors. This role offers immediate start date with competitive benefits and growth opportunities in a dynamic medical environment. Be part of a mission-driven organization that values patient care excellence and employee development.
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Answer multi-line phone system with professional etiquette and transfer calls appropriately
- Assist patients with registration forms and insurance verification
- Maintain accurate patient records and confidential files
- Coordinate with clinical staff for patient flow and room preparation
- Process mail, deliveries, and office supplies inventory
- Support administrative tasks like data entry and document scanning
Qualifications
- Minimum 1 year of receptionist or front desk experience
- Proficiency in Microsoft Office Suite and electronic health records (EHR) systems
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced medical environment
- Professional appearance and positive demeanor
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required