Job Description
We are currently seeking a highly professional and energetic Receptionist to join our dynamic team at Albuquerque Medical Center. This is an urgent hiring position for a motivated individual who excels in a fast-paced healthcare environment.
As the first point of contact for our facility, you will play a crucial role in creating a welcoming atmosphere for patients, visitors, and staff. We offer a competitive salary, comprehensive benefits package, and the opportunity to grow within a stable organization.
Why Join Us?
- Competitive hourly wage ($18 - $24/hr)
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Opportunities for advancement
If you are a detail-oriented professional with excellent communication skills, we want to hear from you immediately.
Responsibilities
- Front Desk Management: Greet and welcome visitors warmly, ensuring a positive first impression of the organization.
- Phone System: Answer, screen, and forward incoming calls professionally; take accurate messages when necessary.
- Appointment Scheduling: Manage the front desk calendar, schedule patient appointments, and send reminder notifications.
- Administrative Support: Handle incoming and outgoing mail, faxes, and emails with a high degree of confidentiality.
- Office Operations: Maintain the reception area, manage office supplies inventory, and coordinate maintenance requests.
- Data Entry: Update and maintain patient and visitor records in the CRM system accurately.
- Customer Service: Assist patients with directions and inquiries, resolving issues efficiently.
Qualifications
- Education: High school diploma or GED required; Associate’s degree preferred.
- Experience: Previous experience as a receptionist or in a customer service role (1+ years preferred).
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Communication: Exceptional verbal and written communication skills with a professional phone manner.
- Interpersonal: Strong interpersonal skills with the ability to work well in a team-oriented environment.
- Reliability: Must be punctual, organized, and able to handle multiple tasks simultaneously.
- Bilingual: Bilingual (English/Spanish) is a plus but not mandatory.