Job Description
Welcome to Tampa Central Medical Center, where your dedication to patient care makes a real difference. We are currently seeking a highly organized and welcoming Receptionist to join our thriving team in Tampa, FL.
In this pivotal role, you will be the first point of contact for our patients and visitors, setting the tone for their entire experience with us. We are looking for someone who thrives in a fast-paced environment and possesses a professional demeanor. If you are ready to advance your career in a supportive medical setting, apply today!
Responsibilities
- Front Desk Management: Greet patients warmly, manage check-in and check-out processes, and answer phones with a friendly, professional tone.
- Appointment Scheduling: Coordinate patient appointments efficiently using our scheduling software, minimizing wait times and maximizing provider productivity.
- Administrative Support: Handle incoming mail, process faxes, and manage filing systems to ensure accurate record-keeping.
- Customer Relations: Address patient inquiries and resolve issues promptly to ensure high levels of patient satisfaction.
- Data Entry: Accurately update patient records and demographic information into our Electronic Health Records (EHR) system.
- Inventory Control: Monitor and restock office supplies and lobby amenities to maintain a professional environment.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Healthcare Administration preferred.
- Experience: Minimum of 1-2 years of experience in a receptionist or front desk role, preferably within the medical or healthcare industry.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with medical practice management software.
- Communication: Excellent verbal and written communication skills with a strong focus on customer service.
- Organization: Ability to multitask effectively and prioritize tasks in a busy, dynamic environment.
- Appearance: Professional appearance and demeanor consistent with a healthcare setting.