Job Description
Join a Dynamic Team in Raleigh, NC!
We are currently seeking a highly organized and professional Receptionist to join our growing office. This is an Immediate Hiring opportunity for a dedicated individual who thrives in a fast-paced environment and takes pride in delivering exceptional customer service. If you are looking for a local career with a supportive team, we want to hear from you.
In this role, you will be the first point of contact for our clients and visitors, setting the tone for their experience with our company. You will play a crucial role in maintaining our professional image and ensuring our daily operations run smoothly.
Responsibilities
- Front Desk Management: Greet and welcome visitors with a professional and welcoming demeanor, directing them to the appropriate personnel.
- Phone Handling: Answer, screen, and route incoming calls efficiently; take accurate messages and respond to inquiries promptly.
- Administrative Support: Handle incoming and outgoing mail, packages, and deliveries; manage the reception area to ensure it is always tidy and organized.
- Scheduling: Assist in coordinating meeting rooms, scheduling appointments, and maintaining the executive calendar.
- Data Entry: Perform general office duties, including filing, data entry, and maintaining accurate digital and physical records.
- Vendor Relations: Liaise with vendors and service providers for office maintenance and supply needs.
- Customer Service: Address visitor questions and concerns professionally to ensure high satisfaction levels.
Qualifications
- Education: High School Diploma or GED required; Associate's degree in Business Administration or related field is a plus.
- Experience: Previous receptionist or front desk experience preferred, though we are willing to train the right candidate.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
- Communication: Excellent verbal and written communication skills with a professional phone manner.
- Organization: Strong organizational skills and the ability to multitask in a busy office setting.
- Attitude: A friendly, proactive, and customer-focused attitude with a strong work ethic.
- Availability: Must be available to work full-time hours, Monday through Friday.