Job Description
Join our dynamic team as the face of Metro Business Solutions! We're seeking a polished Senior Receptionist to deliver exceptional client experiences in our downtown Louisville office. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities within a thriving professional services firm. If you thrive in fast-paced environments and possess exceptional communication skills, we want to meet you!
Responsibilities
- Manage multi-line phone system with professional call handling and routing
- Greet and screen visitors with exceptional customer service standards
- Coordinate meeting room bookings and office calendar management
- Process incoming/outgoing mail, packages, and deliveries
- Maintain reception area appearance and office supplies inventory
- Assist with light administrative tasks including data entry and filing
- Support HR initiatives onboarding and orientation processes
- Collaborate with executive assistants on departmental projects
Qualifications
- 3+ years professional receptionist/front desk experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Professional appearance and polished phone etiquette
- Strong attention to detail and organizational abilities
- Discretion handling confidential information
- High school diploma or equivalent required