Job Description
Join our award-winning team as a Senior Receptionist at Metropolitan Business Solutions! We're seeking a polished professional to serve as the heart of our bustling downtown Richmond office. This pivotal role combines exceptional client interaction with advanced administrative support in a dynamic corporate environment. Enjoy competitive benefits, growth opportunities, and a collaborative culture that values excellence.
Responsibilities
- Manage multi-line phone system and professionally handle all incoming communications
- Coordinate executive calendars, meeting logistics, and complex travel arrangements
- Oversee visitor protocol including badge issuance, escort services, and security procedures
- Manage office supply inventory, vendor relationships, and facility maintenance requests
- Process incoming/outgoing mail, packages, and confidential documents
- Assist HR with onboarding logistics and new employee orientation
- Support department heads with specialized administrative projects
Qualifications
- Minimum 3 years of executive receptionist or senior administrative experience
- Expertise in Microsoft Office Suite and scheduling software (e.g., Calendly)
- Exceptional written/verbal communication and conflict resolution skills
- Proven ability to manage competing priorities in high-pressure environments
- Proficiency with office equipment (multi-line systems, printers, scanners)
- Knowledge of basic office accounting principles (expense reports, invoices)
- Discretion with confidential information and sensitive client matters