Job Description
Join our dynamic team as a Weekend Receptionist at Premier Healthcare Solutions! We're seeking a polished professional to create exceptional first impressions for our Baltimore patients and visitors. This immediate-hiring opportunity offers competitive pay, flexible scheduling, and a chance to thrive in a fast-paced healthcare environment. If you excel at multitasking and possess stellar communication skills, apply today to launch your career in patient support!
Responsibilities
- Manage high-volume incoming calls and route to appropriate departments
- Greet visitors with warmth and professionalism, ensuring efficient check-in processes
- Maintain immaculate reception area and office equipment functionality
- Coordinate patient scheduling and manage electronic health records
- Process insurance verification and registration paperwork
- Collaborate with clinical staff to support seamless patient flow
- Handle confidential information with HIPAA compliance
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years receptionist/customer service experience
- Expertise in multi-line phone systems and scheduling software
- Exceptional interpersonal skills with conflict resolution abilities
- Advanced proficiency in Microsoft Office Suite and EMR systems
- Ability to maintain composure during high-pressure situations
- Flexibility for weekend shifts (Saturday/Sunday 7am-7pm)
- Valid CPR certification or willingness to obtain