Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Premier Medical Associates! We're seeking a polished professional to be the first point of contact for our patients, delivering exceptional service in a state-of-the-art facility. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your growth is prioritized.
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EHR system
- Handle multi-line phone system with 15+ incoming calls daily
- Coordinate appointment scheduling and calendar management
- Process insurance verifications and collect co-pays
- Maintain secure patient records and HIPAA compliance
- Assist with medical office administrative tasks
- Collaborate with clinical teams for seamless patient flow
Qualifications
- High school diploma/GED required; associates degree preferred
- 2+ years medical reception or customer service experience
- Proficiency in EHR systems (Epic certification a plus)
- Exceptional communication and conflict resolution skills
- Strong attention to detail and multi-tasking abilities
- Basic knowledge of medical terminology
- Ability to work flexible hours including occasional evenings