Job Description
Join our award-winning medical practice in Austin as an immediate-opening Receptionist! We're seeking a warm, organized professional to be the first point of contact for patients and staff. Enjoy a collaborative environment with competitive pay, comprehensive benefits, and growth opportunities in Austin's thriving healthcare sector. Perfect for career-driven individuals ready to make an immediate impact!
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and call routing
- Maintain accurate patient records using EHR systems (e.g., Epic, Cerner)
- Coordinate with clinical staff to ensure seamless patient flow and wait time management
- Handle administrative tasks including filing, scanning, and supply inventory management
- Process insurance verifications and collect co-pays efficiently
- Uphold HIPAA compliance and patient confidentiality standards
- Assist with onboarding new patients and orientation materials
Qualifications
- Minimum 2 years of front desk/reception experience in healthcare setting
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional interpersonal skills with ability to remain calm under pressure
- High school diploma or equivalent; Associate's degree preferred
- Strong organizational skills with attention to detail
- Ability to multitask in fast-paced environment
- Basic knowledge of medical terminology and insurance processes
- Valid Texas driver's license and reliable transportation