Job Description
We are seeking a highly organized and welcoming Receptionist and Office Support Specialist to join our dynamic team in Memphis, TN. As the first point of contact for our clients and partners, you will set the tone for our professional environment and ensure seamless front-office operations.
In this pivotal role, you will manage the front desk while providing essential administrative support across the organization. If you possess a polished telephone manner, exceptional organizational skills, and a passion for providing top-tier customer service, we encourage you to apply.
Responsibilities
- Front Desk Management: Greet all visitors warmly, manage the reception area, and direct inquiries to the appropriate departments with professionalism and efficiency.
- Communication Hub: Answer a multi-line phone system, screen and route calls, and take accurate messages for staff members.
- Administrative Coordination: Manage incoming and outgoing mail, handle package deliveries, and maintain the office supply inventory.
- Scheduling Support: Schedule appointments and meetings, coordinate conference room bookings, and assist with calendar management for senior staff.
- Data Management: Perform general data entry tasks, file documents both physically and digitally, and assist in maintaining accurate records.
- Customer Experience: Act as the face of the company by providing directions to visitors and ensuring a welcoming atmosphere for all who enter the premises.
- Special Projects: Support other administrative staff with ad-hoc projects and general office duties as needed.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Business Administration or related field preferred.
- Experience: Minimum of 1-2 years of experience in a receptionist or administrative support role.
- Technical Proficiency: Must be proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiar with standard office equipment.
- Communication Skills: Excellent verbal and written communication skills with a polished telephone manner.
- Organization: Strong attention to detail and the ability to multitask in a fast-paced, deadline-driven environment.
- Professionalism: A professional appearance, positive attitude, and strong work ethic are essential.
- Reliability: Ability to work full-time hours with a commitment to punctuality and attendance.