Job Description
Are you a welcoming professional looking for an exciting opportunity in Virginia Beach? Pinnacle Office Management is seeking a detail-oriented Receptionist and Office Support Specialist to join our thriving team. We pride ourselves on providing exceptional service to our clients and maintaining a productive, positive work environment.
In this pivotal role, you will be the first point of contact for our clients and visitors, setting the tone for their entire experience with our company. We are looking for someone who thrives in a fast-paced environment, possesses excellent communication skills, and is eager to contribute to our administrative success.
Responsibilities
- Manage the front desk reception area, ensuring a welcoming and professional environment for all visitors.
- Answer and route incoming phone calls, screen and transfer to appropriate personnel, and take accurate messages.
- Handle incoming and outgoing mail, packages, and deliveries with efficiency and care.
- Manage the company calendar, schedule appointments, and coordinate meeting room bookings.
- Assist with basic office administration tasks, including data entry, filing, and maintaining inventory of office supplies.
- Greet clients and visitors with a positive attitude, collecting signatures and managing visitor badges as needed.
- Support the HR department with onboarding new hires and maintaining employee records.
Qualifications
- High school diploma or GED required; post-secondary education in business administration or a related field is a plus.
- Minimum of 1-2 years of experience in a receptionist or administrative support role.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong verbal and written communication skills with a professional telephone manner.
- Exceptional organizational skills and the ability to multitask in a busy office setting.
- Professional appearance, demeanor, and reliability.
- Experience with office phone systems and CRM software is preferred.