Job Description
Are you a highly organized professional seeking a pivotal role in Baltimore's vibrant business community? We are currently recruiting a dedicated Receptionist & Office Support Specialist to join our dynamic team. In this position, you will be the friendly face of our organization, ensuring seamless communication between our clients, visitors, and internal departments. If you thrive in a fast-paced environment and possess excellent communication skills, we want to hear from you.
As a key member of our front office, you will play a crucial role in maintaining our company’s professional image and operational efficiency. We offer a competitive salary, a collaborative work environment, and opportunities for professional growth within the Baltimore area.
Responsibilities
- Greet and welcome visitors to our Baltimore office with warmth and professionalism, directing them to the appropriate personnel.
- Manage the front desk operations, including answering and screening incoming calls with a polite and courteous tone.
- Handle incoming and outgoing mail, packages, and courier services efficiently.
- Assist with general administrative duties such as data entry, filing, and maintaining office supplies inventory.
- Schedule and coordinate appointments and meetings, ensuring conference rooms are prepared and equipped.
- Act as a point of contact for internal employees, providing excellent customer service and support.
- Collaborate with the administrative team to streamline office workflows and improve overall efficiency.
Qualifications
- High school diploma or equivalent required; associate degree or relevant certification is a plus.
- Minimum of 1-2 years of professional experience as a receptionist or in an administrative support role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Exceptional verbal and written communication skills with a focus on customer service.
- Strong organizational skills and the ability to multitask in a busy office environment.
- Reliable and professional demeanor with a proactive approach to problem-solving.