Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Nashville Healthcare Partners! We're seeking a polished professional to create exceptional first impressions for our patients and visitors. This vital role combines administrative excellence with compassionate customer service in a state-of-the-art facility. Enjoy competitive benefits, career growth opportunities, and a supportive work environment in Nashville's thriving medical district.
Responsibilities
- Manage multi-line phone system with exceptional call handling and transfer protocols
- Coordinate patient check-in/check-out processes using EMR systems (Epic experience preferred)
- Schedule appointments and manage provider calendars efficiently
- Process patient registrations, insurance verifications, and medical records
- Maintain pristine reception area and manage office supply inventory
- Coordinate visitor access and ensure HIPAA compliance protocols
Qualifications
- Minimum 2 years receptionist/front desk experience in healthcare setting
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication skills with warm, professional demeanor
- Ability to multitask in fast-paced environment with attention to detail
- Basic medical terminology knowledge and HIPAA compliance awareness
- High school diploma required; Associate's degree preferred