Job Description
Join our dynamic team at Downtown Tucson Medical Center as a Receptionist and be the first point of contact for patients and visitors. We offer a supportive environment with competitive benefits and opportunities for growth. Immediate opening available for a motivated professional who thrives in a fast-paced healthcare setting.
Responsibilities
- Manage front desk operations including greeting patients, scheduling appointments, and answering multi-line phone systems
- Handle patient registration and verification of insurance information
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain organized filing systems for patient records and correspondence
- Assist with administrative tasks such as data entry, document preparation, and mail distribution
- Uphold strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- 1+ years of experience in customer service or front desk role
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-pressure environment
- Basic medical terminology knowledge is advantageous
- Positive attitude and professional appearance