Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions. As the first point of contact for patients and visitors during evening hours, you'll ensure exceptional service while maintaining a smooth workflow. This immediate opportunity offers competitive pay, flexible scheduling, and the chance to make a meaningful impact in a supportive environment. We're seeking a detail-oriented professional ready to thrive in our fast-paced, patient-centered setting.
Responsibilities
- Manage incoming calls, emails, and patient inquiries with exceptional professionalism
- Schedule appointments and maintain accurate patient records in EHR systems
- Coordinate with medical staff to ensure seamless patient flow and communication
- Handle administrative tasks including billing verification and insurance processing
- Maintain a secure and organized front desk environment
- Assist with patient check-in/out procedures and document collection
- Collaborate with night shift team to address urgent operational needs
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years receptionist or customer service experience in healthcare setting
- Proficiency with EHR systems (Epic, Cerner) and Microsoft Office Suite
- Strong communication skills with ability to handle sensitive situations
- Flexibility to work 12-hour night shifts (7 PM - 7 AM)
- Certified Medical Assistant (CMA) or BLS certification a plus
- Ability to multitask and prioritize in high-pressure environments