Job Description
Join our dynamic team as an immediate Night Shift Receptionist at Metro City Healthcare. This critical role ensures seamless front-desk operations during overnight hours, supporting our 24/7 patient care mission. We offer competitive compensation, comprehensive benefits, and a supportive environment for dedicated professionals.
Why Join Us? Immediate start, paid training, career advancement opportunities, and a collaborative team culture. Perfect for night owls seeking stability and impact.
Responsibilities
- Manage incoming calls, messages, and visitor check-ins during overnight shifts
- Coordinate patient admissions and transfers with clinical teams
- Maintain accurate patient records and confidential information
- Assist with administrative tasks including scheduling and data entry
- Respond to emergency protocols and security alerts
- Collaborate with on-call medical staff for urgent requests
- Prepare daily reports and handover documentation
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Strong computer proficiency (EMR systems preferred)
- Exceptional communication and multitasking skills
- Ability to remain calm under pressure during emergencies
- Flexibility to work overnight shifts (11 PM - 7 AM)
- Basic medical terminology knowledge preferred
- Valid Pennsylvania driver's license (if required for errands)