Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at our Charlotte facility. We're seeking a professional, detail-oriented individual to provide exceptional front-desk support during overnight hours. This critical role ensures seamless patient flow and operational excellence while maintaining a calm, welcoming environment. Immediate hiring opportunity with competitive compensation and comprehensive benefits package.
Responsibilities
- Manage patient check-ins and check-outs with precision and empathy
- Handle multi-line phone system and triage emergency calls
- Maintain accurate patient records using EMR systems
- Coordinate with medical staff for urgent after-hours needs
- Oversee facility security protocols during overnight shifts
- Prepare daily reports and manage office supplies inventory
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficient in EMR software and Microsoft Office Suite
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid North Carolina driver's license (if required for site visits)
- Flexibility to cover variable overnight shifts (10 PM - 6 AM)
- Healthcare environment background preferred