Job Description
We are seeking a highly organized and welcoming Receptionist to join our dynamic front-of-house team in the heart of Oakland, CA. As the face of our organization, you will play a crucial role in creating a positive first impression for our clients and visitors. This is an immediate hire opportunity for a detail-oriented professional looking for a long-term role in a supportive, fast-paced environment.
Our team values professionalism, efficiency, and a friendly demeanor. If you excel at multitasking and have a passion for office administration, we want to hear from you. Join us and be the first point of contact for a thriving business in the East Bay.
Responsibilities
- Front Desk Management: Greet and welcome guests and clients with a professional and friendly demeanor; manage the reception area to ensure it is tidy and presentable at all times.
- Phone Operations: Answer multi-line phones, screen calls, and route them to the appropriate personnel or take detailed messages accurately.
- Administrative Support: Assist with data entry, filing, and maintaining organized digital and physical records.
- Mail and Distribution: Sort and distribute incoming mail and packages efficiently; handle outgoing mail and courier services.
- Scheduling: Coordinate meeting rooms, manage calendars, and assist with basic scheduling appointments.
- Visitor Management: Sign in visitors, issue visitor badges, and ensure security protocols are followed.
Qualifications
- Experience: Minimum of 1-2 years of professional receptionist or administrative support experience.
- Communication: Excellent verbal and written communication skills with a professional phone etiquette.
- Software Proficiency: Must be proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer operations.
- Organization: Strong attention to detail and the ability to prioritize tasks in a busy environment.
- Professionalism: High level of professionalism and the ability to maintain confidentiality.
- Availability: Ability to work full-time, including occasional weekends or holidays as needed.