Job Description
Join our dynamic healthcare team as a Receptionist at Fresno Community Health Center! We're seeking a professional, energetic individual to serve as the first point of contact for patients and visitors. This immediate hire opportunity offers competitive pay, comprehensive benefits, and a supportive work environment in Fresno's thriving medical district. If you excel in multitasking, possess exceptional communication skills, and thrive in a fast-paced setting, apply today to become part of our mission to provide exceptional patient care.
Responsibilities
- Manage incoming calls, emails, and patient inquiries with professionalism and efficiency
- Schedule and confirm patient appointments while maintaining accurate electronic records
- Greet and assist visitors, ensuring a positive first impression of the facility
- Handle patient registration and insurance verification processes
- Coordinate office operations, including mail handling, supply management, and filing
- Support administrative staff with data entry and document preparation
- Maintain strict confidentiality of patient information and HIPAA compliance
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal and written communication skills
- Strong organizational abilities with attention to detail
- Ability to multitask effectively in a fast-paced environment
- Basic knowledge of medical terminology and insurance processes
- Professional demeanor with a patient-focused approach