Job Description
Join our award-winning healthcare team as an Urgently Hiring Receptionist in Cleveland! We're seeking a dynamic professional to be the first point of contact for our patients and visitors. This immediate opening offers a competitive salary, comprehensive benefits package, and the chance to make a real impact in a fast-paced medical environment. If you're passionate about exceptional customer service and thrive in collaborative settings, apply now to secure your spot in our innovative healthcare family!
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and efficiency
- Handle multi-line phone system and route calls to appropriate departments
- Schedule appointments using Epic EMR system and manage calendars
- Process insurance verifications and collect co-payments
- Maintain organized patient files and digital records
- Coordinate with medical staff to ensure seamless patient flow
- Resolve patient inquiries with empathy and professionalism
Qualifications
- Minimum 2 years of receptionist or front desk experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Healthcare certification or medical terminology knowledge preferred
- Flexibility to work occasional weekends/holidays