Job Description
Join our award-winning healthcare team as an immediate Night Shift Receptionist! We're seeking a polished professional to manage our front desk operations during evening hours (11 PM - 7 AM). This critical role ensures seamless patient experiences while supporting our 24/7 care mission. Enjoy competitive pay, comprehensive benefits, and a collaborative environment. If you thrive in dynamic settings and excel at multitasking, apply today to become the face of our Baltimore facility!
Responsibilities
- Manage high-volume phone lines and direct calls to appropriate departments
- Greets and registers patients with empathy and professionalism
- Maintains secure patient records and confidential documentation
- Coordinates visitor access and manages appointment scheduling
- Performs light clerical duties including filing and data entry
- Assists with administrative tasks for department heads
- Ensures reception area remains organized and welcoming
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Flexibility to work nights, weekends, and holidays
- High school diploma or equivalent; college degree preferred
- BLS/CPR certification or willingness to obtain