Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where you'll be the first point of contact for patients and visitors. This role combines exceptional customer service with critical data entry responsibilities in a 24/7 care environment. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in our community while maintaining work-life balance with our night shift schedule.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and compassion
- Perform real-time data entry for patient records using EMR systems
- Handle multi-line phone systems and triage emergency calls
- Coordinate scheduling for overnight medical appointments
- Maintain secure filing systems and digital documentation
- Process insurance verification and demographic updates
- Assist with administrative tasks including scanning and filing
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or data entry experience
- Proficient in Microsoft Office Suite and EMR software
- Exceptional typing speed (45+ WPM) with 95% accuracy
- Strong customer service orientation and conflict resolution skills
- Ability to work independently during overnight hours
- Knowledge of HIPAA compliance and confidentiality protocols