Job Description
Summit Healthcare Group is currently seeking a highly organized and professional Receptionist to join our dynamic team. In this pivotal role, you will serve as the first impression for our patients and partners, ensuring a welcoming and efficient front office experience. We offer a collaborative work environment and opportunities for growth.
Why Join Us?
- Competitive salary and benefits package.
- Supportive and professional work culture.
- Convenient location in the heart of Raleigh.
We are looking for a self-motivated individual who thrives in a fast-paced environment and possesses a positive attitude.
Responsibilities
- Greet and welcome patients and visitors with a warm and professional demeanor, checking them in and out of the system.
- Answer, screen, and transfer incoming calls with accuracy and professionalism.
- Manage the reception area to ensure it is tidy, organized, and welcoming at all times.
- Handle incoming and outgoing mail, including packages and faxes.
- Schedule patient appointments and manage the provider calendar effectively.
- Assist with basic administrative tasks, including filing, data entry, and maintaining patient records.
- Process payments and handle financial transactions at the front desk.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Minimum of 1-2 years of experience in a receptionist or front desk role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Electronic Health Records (EHR) systems.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to multitask effectively.
- Must be detail-oriented with a customer-service-first mindset.
- Ability to work flexible hours, including occasional weekends.