Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Milwaukee Medical Center! We're seeking a professional and adaptable individual to manage our front desk operations during evening hours. This flexible-schedule role offers the perfect balance for night owls seeking work-life harmony while making a meaningful impact in our patient care environment.
As the first point of contact, you'll create lasting impressions with visitors and patients while ensuring seamless administrative operations. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your unique contributions.
Responsibilities
- Manage high-volume incoming calls and patient inquiries with exceptional professionalism
- Coordinate patient check-in/check-out procedures using EMR systems
- Process administrative tasks including appointment scheduling and record management
- Maintain a secure and organized reception area during night shift hours
- Collaborate with clinical staff to ensure smooth patient flow and communication
- Handle confidential patient information with HIPAA-compliant protocols
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to adapt to changing schedules and priorities
- Basic medical terminology knowledge is a plus