Job Description
Join our award-winning healthcare team as a Night Shift Receptionist and become the friendly face of our 24/7 facility! We're seeking a professional, patient-focused individual to manage front-desk operations during evening hours with flexible scheduling options. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions directly impact patient experiences. Perfect for night owls seeking work-life balance!
Responsibilities
- Manage incoming calls, emails, and patient inquiries during night shift hours
- Greet and assist visitors with check-in procedures and wayfinding
- Maintain accurate patient records and scheduling systems
- Coordinate with medical staff for urgent after-hours communications
- Ensure reception area cleanliness and operational readiness
- Handle confidential information with HIPAA-compliant protocols
- Support administrative tasks including billing documentation
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 1 year receptionist or customer service experience
- Strong verbal/written communication skills
- Proficiency with scheduling software (e.g., Epic, Cerner)
- Ability to work independently with minimal supervision
- Flexibility to cover variable night shift hours (6 PM - 6 AM)
- Basic medical terminology knowledge
- Valid Nebraska driver's license (for occasional errands)