Job Description
Are you a polished professional with a passion for organization and exceptional customer service? Sterling Professional Services is seeking a dedicated Receptionist to join our dynamic team in Richmond, Virginia.
In this pivotal role, you will be the face of our company, ensuring a welcoming and efficient experience for all visitors and clients. We are offering a full-time position with a flexible schedule, allowing you to achieve a healthy work-life balance while contributing to a thriving business environment.
Why Join Us?
We pride ourselves on a collaborative culture, competitive benefits, and opportunities for professional growth.
Responsibilities
- Manage the front desk operations, ensuring a professional and welcoming environment for all guests and visitors.
- Answer and route incoming calls with a polite and efficient tone, utilizing multi-line phone systems.
- Screen and direct inquiries to the appropriate department or personnel.
- Handle incoming and outgoing mail, packages, and couriers with accuracy.
- Assist with basic administrative tasks, including data entry, filing, and maintaining office supplies inventory.
- Schedule appointments and meetings, coordinating calendars for management as needed.
- Maintain a clean, organized, and professional reception area at all times.
Qualifications
- High school diploma or equivalent required; associate degree or certification in Office Administration is a plus.
- Minimum of 1-2 years of professional receptionist or administrative support experience preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Excellent verbal and written communication skills with a focus on customer service.
- Strong organizational skills and the ability to multitask in a fast-paced office setting.
- Ability to work flexible hours, including occasional evenings or weekends, as required.