Job Description
We are seeking a professional, welcoming, and organized Receptionist to join our fast-paced team in Austin, TX. As the face of our company, you will play a crucial role in creating a positive first impression for our clients and visitors. We pride ourselves on offering a flexible schedule that allows our employees to maintain a healthy work-life balance while delivering exceptional service.
In this role, you will manage the front desk operations, handle incoming communications, and assist with various administrative tasks. If you are a detail-oriented individual with excellent communication skills and a passion for customer service, we want to hear from you.
Responsibilities
- Front Desk Management: Greet and welcome visitors with a warm and professional demeanor, directing them appropriately and managing the reception area to ensure it remains neat and organized.
- Communication Hub: Answer and screen incoming phone calls, take accurate messages, and transfer to the appropriate department or personnel.
- Scheduling & Coordination: Manage the company calendar, schedule appointments, and coordinate meeting rooms, including setting up video conferencing equipment.
- Administrative Support: Perform general clerical duties such as filing, data entry, sorting and distributing mail, and preparing meeting packages.
- Customer Service: Address inquiries from clients and employees in a timely and professional manner, resolving issues or escalating them when necessary.
Qualifications
- Education: High school diploma or equivalent required; additional certification in office administration is a plus.
- Experience: Minimum of 1-2 years of experience in a receptionist or front desk role preferred.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Soft Skills: Exceptional interpersonal and communication skills with a polite and friendly telephone manner.
- Flexibility: Ability to adapt to a flexible schedule, including potential early morning or evening shifts if required by business needs.