Job Description
Join our dynamic healthcare team as a Receptionist and become the welcoming face of our community-focused practice! We're seeking a professional, detail-oriented individual to manage front desk operations with exceptional customer service. This full-time role offers a flexible schedule to support work-life balance while ensuring seamless patient experiences. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make a tangible difference in Fresno's healthcare landscape.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and accuracy
- Answer multi-line phone systems and route calls to appropriate departments
- Schedule appointments using electronic health record (EHR) systems
- Verify insurance information and collect co-payments
- Maintain organized filing systems for patient records
- Coordinate with clinical staff to ensure smooth patient flow
- Assist with administrative tasks including data entry and correspondence
Qualifications
- High school diploma or equivalent; college preferred
- 2+ years receptionist or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational abilities
- Flexible availability including occasional evening shifts