Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Atlanta! We're seeking a professional and compassionate individual to manage front desk operations during evening hours. Enjoy flexible scheduling, competitive pay with shift differentials, and a supportive work environment. Perfect for students, parents, or those seeking work-life balance.
What We Offer:
- Flexible evening/night shifts (10 PM - 6 AM)
- Competitive hourly rate + night shift premium
- Comprehensive training and career development
- Modern healthcare facility in downtown Atlanta
- Collaborative team culture
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Answer multi-line phone system and triage urgent calls appropriately
- Maintain accurate patient records and appointment scheduling
- Coordinate with medical staff for seamless patient flow
- Handle confidential information with HIPAA compliance
- Assist with basic administrative tasks (faxing, scanning, filing)
- Ensure reception area remains clean and organized
- Respond to after-hours emergencies following protocol
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with Microsoft Office Suite and EMR systems
- Ability to work independently during night shifts
- Strong organizational and multitasking abilities
- Basic medical terminology knowledge preferred
- Flexibility to cover varying shifts as needed