Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Minneapolis! We're seeking a polished professional to manage front desk operations during evening hours. This critical role ensures seamless patient experiences while maintaining a secure, efficient environment. Enjoy competitive pay, comprehensive benefits, and immediate start in a state-of-the-art facility. If you excel in high-pressure situations and value patient-centric care, apply today!
Responsibilities
- Manage front desk operations including patient check-in, appointment scheduling, and call routing
- Maintain HIPAA-compliant patient records and confidential information
- Coordinate with medical staff to ensure smooth patient flow and emergency protocols
- Process insurance verifications and manage billing documentation
- Oversee facility security during night hours including access control and monitoring
- Prepare daily reports and maintain office supplies inventory
- Train night shift staff on front desk procedures and emergency protocols
Qualifications
- Minimum 2 years receptionist or administrative experience in healthcare setting
- Proficiency in EHR systems (Epic, Cerner) and Microsoft Office Suite
- Strong multitasking abilities with attention to detail in high-pressure environments
- Valid CPR certification or willingness to obtain within 30 days
- Excellent communication skills with demonstrated conflict resolution abilities
- Ability to work independently with minimal supervision during night shifts
- Flexibility to cover weekends and holidays as needed
- High school diploma or equivalent required; associate's degree preferred