Job Description
We are looking for a detail-oriented and professional Receptionist to join our growing team in Detroit, MI. This is a Full-Time position that combines traditional front-desk duties with essential Data Entry responsibilities. If you are a self-motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we want to hear from you.
In this role, you will be the first point of contact for our clients and visitors, ensuring a positive first impression while managing administrative workflows efficiently. We offer a competitive salary, a collaborative work environment, and opportunities for growth.
Responsibilities
- Front Desk Management: Greet visitors and clients professionally, manage the reception area, and answer multi-line phone systems with a polite and helpful demeanor.
- Data Entry: Accurately input and update customer information, maintain databases, and process invoices with a high degree of precision and speed.
- Administrative Support: Manage incoming and outgoing mail, sort and distribute packages, and handle daily scheduling and calendar management.
- Customer Service: Assist customers with inquiries via phone, email, or in person, directing them to the appropriate department when necessary.
- Record Keeping: Maintain organized filing systems (both digital and physical) to ensure easy retrieval of documents and records.
- Office Coordination: Assist in coordinating meetings, ordering office supplies, and ensuring the reception area is tidy and presentable.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Business Administration or a related field is a plus.
- Experience: Previous experience as a Receptionist or Administrative Assistant, preferably in a corporate environment.
- Skills: Proficient in Microsoft Office Suite (Excel, Word, Outlook) and data entry software.
- Typing Speed: Demonstrated typing speed of 40+ WPM with high accuracy (90%+).
- Communication: Excellent verbal and written communication skills, with a professional telephone manner.
- Organization: Strong attention to detail and the ability to multitask effectively in a fast-paced environment.