Job Description
Join our dynamic team as a Receptionist/Data Entry Specialist at TechFlow Solutions! We're seeking a detail-oriented professional to serve as the first point of contact while ensuring accurate data management. This hybrid role combines exceptional customer service with precise data entry responsibilities in a fast-paced tech environment. You'll be the face of our company while maintaining critical backend data integrity.
Responsibilities
- Manage front desk operations including greeting visitors, answering multi-line phones, and directing inquiries
- Perform accurate data entry for CRM systems, client records, and transaction logs
- Coordinate office communications including scheduling, mail handling, and supply management
- Process incoming/outgoing correspondence and maintain organized filing systems
- Support administrative tasks like meeting coordination and travel arrangements
- Verify data accuracy through quality control checks and reconciliation procedures
- Collaborate with department teams to ensure seamless information flow
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years experience in reception or administrative roles
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry software
- Exceptional typing speed (60+ WPM) with 98%+ accuracy
- Strong written/verbal communication skills and professional demeanor
- Ability to multitask in fast-paced environments with strict deadlines
- Experience with CRM systems (Salesforce preferred) or database management
- Detail-oriented with strong problem-solving abilities