Job Description
Join our dynamic team at Downtown Innovations Group as a Receptionist and be the first point of contact for our clients and partners. We're seeking a polished professional to represent our brand with exceptional customer service while supporting daily office operations. This full-time role offers competitive compensation, growth opportunities, and a collaborative environment in the heart of New Orleans.
Responsibilities
- Manage multi-line phone system, screen calls, and route inquiries to appropriate personnel
- Greets visitors warmly, schedules appointments, and maintains reception area
- Perform administrative tasks including data entry, filing, and document management
- Coordinate office logistics including mail, supplies, and meeting room bookings
- Support HR functions with onboarding paperwork and employee inquiries
- Assist with event planning and coordination for office activities
- Maintain digital calendars and scheduling systems
Qualifications
- Minimum 2 years receptionist or administrative experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced environment
- Professional appearance and customer service mindset
- Knowledge of office equipment (copiers, scanners, phone systems)