Job Description
Join our award-winning healthcare team as a Receptionist in Fresno, CA! We're seeking a dynamic professional to be the welcoming face of our clinic. This full-time role offers competitive pay, comprehensive benefits, and immediate opportunities for growth. If you thrive in fast-paced environments and excel at creating positive patient experiences, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and appointment scheduling
- Answer multi-line phone systems with exceptional professionalism
- Handle patient registration and maintain accurate medical records
- Coordinate with clinical staff to ensure seamless patient flow
- Process insurance verification and billing documentation
- Manage office supplies inventory and equipment maintenance
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; college degree preferred
- 2+ years of front desk or customer service experience
- Proficiency with EMR systems (Epic or NextGen a plus)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology
- Strong organizational and time management abilities
- Valid California driver's license (for occasional off-site duties)