Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Baltimore Healthcare Solutions! We're seeking a dedicated professional to manage our front desk operations during evening hours, ensuring seamless patient experiences and administrative excellence. This immediate full-time position offers competitive compensation, comprehensive benefits, and a supportive work environment. If you thrive in fast-paced settings and possess exceptional communication skills, apply today!
Responsibilities
- Manage front desk operations during night shifts (6 PM - 6 AM)
- Handle patient check-ins, registrations, and appointment scheduling
- Answer multi-line phone calls and direct inquiries appropriately
- Maintain accurate patient records and confidential information
- Coordinate with medical staff for urgent patient needs
- Process insurance verification and billing documentation
- Prepare daily reports and manage office supplies inventory
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Strong proficiency in Microsoft Office Suite
- Excellent verbal and written communication skills
- Ability to multitask in high-pressure environments
- Basic medical terminology knowledge preferred
- Flexibility to work weekends and holidays as needed
- Valid Maryland driver's license (if required for errands)