Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Fort Worth Medical Center! We're seeking a professional, adaptable individual to manage front desk operations during evening hours (10 PM - 6 AM). This flexible schedule role offers competitive compensation and benefits while serving our community's after-hours needs. You'll be the first point of contact for patients, visitors, and staff, ensuring exceptional service in a fast-paced environment. If you thrive during night hours and excel in customer service, apply today!
Responsibilities
- Manage front desk operations during night shift (10 PM - 6 AM), including patient check-in/check-out
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain accurate patient records in EMR systems
- Handle incoming/outgoing mail and manage office supplies inventory
- Assist with emergency triage protocols during off-hours
- Coordinate with security team for after-hours facility access
- Prepare daily reports and maintain confidential patient information
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical office software (Epic, Meditech, or similar)
- Strong multitasking abilities with attention to detail
- Exceptional communication and conflict resolution skills
- Ability to work independently during night hours
- Basic knowledge of HIPAA compliance protocols
- Flexibility to cover occasional weekend shifts