Job Description
Join our dynamic team at Detroit Metro Solutions as a Receptionist and play a pivotal role in our client-first operations. We're seeking a polished professional to serve as the first point of contact for our downtown Detroit office. This full-time position combines exceptional customer service with precise data management responsibilities. You'll maintain accurate records, manage digital filing systems, and support administrative workflows while representing our brand with professionalism and warmth. If you thrive in fast-paced environments and have a keen eye for detail, this is your opportunity to grow with a forward-thinking organization.
Responsibilities
- Manage multi-line phone system and professionally route all incoming calls
- Perform accurate data entry into CRM and database systems daily
- Process incoming/outgoing mail and maintain organized digital filing systems
- Greet visitors warmly and coordinate meeting room reservations
- Assist with administrative tasks including document preparation and scheduling
- Handle confidential information with discretion and maintain data security protocols
- Collaborate with team members to ensure seamless office operations
Qualifications
- Minimum 2 years receptionist or administrative experience
- Proficient in MS Office Suite (Word, Excel, Outlook) and data entry software
- Exceptional typing speed (60+ WPM) with 95%+ accuracy
- Strong organizational skills with attention to detail
- Professional demeanor and excellent communication abilities
- Ability to multitask in high-pressure situations
- High school diploma or equivalent required; associate degree preferred