Job Description
Join our dynamic team at Chicago Innovations Group as the face of our organization! We're seeking a polished Receptionist to deliver exceptional client experiences in our downtown Loop headquarters. This pivotal role combines administrative excellence with warm hospitality, ensuring seamless operations while embodying our commitment to professionalism.
As the first point of contact, you'll manage high-volume communications, coordinate complex schedules, and maintain an immaculate reception area. Our ideal candidate thrives in fast-paced environments and takes pride in creating welcoming atmospheres for executives, clients, and visitors alike.
Responsibilities
- Manage multi-line phone system and direct 100+ daily calls with exceptional professionalism
- Coordinate executive calendars, meetings, and travel arrangements across departments
- Process incoming/outgoing mail, packages, and deliveries with meticulous tracking
- Oversee office supply inventory and vendor relationships for procurement
- Execute visitor protocols including badge issuance, room scheduling, and greeting protocols
- Maintain digital filing systems and confidential documentation with HIPAA/GDPR compliance
- Coordinate office events, catering, and facility maintenance requests
- Support HR initiatives including onboarding paperwork and orientation coordination
Qualifications
- Associate's degree or 3+ years of corporate receptionist experience
- Expertise in Microsoft Office Suite (Outlook, Excel, Word) and scheduling platforms
- Proven ability to manage competing priorities with calm demeanor
- Advanced multi-line phone system experience (Avaya/OCS preferred)
- Exceptional written/verbal communication and conflict resolution skills
- Proficiency in office equipment (copiers, scanners, badge systems)
- Discretion handling confidential information with impeccable integrity
- Chicago downtown area residency preferred (commute flexibility required)